2.convenient app management: The keyless entry door lock allows you to check the visitor records on Tuya app, to see who and when unlocked the lock, enhance the security level of your home. When the door lock and WiFi gateway (need to be purchased separately) used together, you can operate your lock remotely.
3.Easy Installation and replacement Do not need locksmith. Just follow the instruction of the included installation manual and assembly video. It's easy to understand and install it by yourself.
4.Works with Smart Alexa(Need Extra Gateway) Our lock combined with the Gateway provides the most convenient experience by simply asking your smart speaker Alexa to lock or unlock our lock.
5.easy to change the direction suitable for left/right door, easy to change the directions.
6.adjustable smart cylinder suitable for different door thickness between 35-120mm, friendly for old door. The standard length for cylinder is 60mm, please contact us if you want longer.
Shipping
At Skrech.com, we’re committed to delivering your tech and electronics safely, swiftly, and affordably. Please review our shipping details below.
1. Order Processing
Handling Time: Orders are processed within 1–2 business days (Monday–Friday), excluding holidays.
Order Cutoff: Orders placed before 2:00 PM (UTC) will begin processing the same day; orders after will process the next business day.
2. Domestic Shipping (Within [Your Country])
Shipping Method
Delivery Estimate
Cost
Standard Shipping
5–7 business days
Flat rate: $5.99
Expedited Shipping
2–3 business days
Flat rate: $14.99
Overnight Shipping
1 business day
Calculated at checkout
Free Standard Shipping: On orders over $100.
3. International Shipping
Availability: We ship to most countries worldwide.
Delivery Estimate: 10–20 business days, depending on destination and customs.
Cost: Calculated at checkout based on weight, dimensions, and destination.
Customs & Duties: Import duties or taxes may apply; these are the recipient’s responsibility.
4. Shipment Tracking
Confirmation Email: Once shipped, you’ll receive an email with your tracking number and carrier link.
Track Online: Click the link or enter your tracking number on the carrier’s website.
Update Delay: It may take up to 24 hours for tracking information to appear.
5. Address Accuracy
Please double-check your shipping address at checkout. To correct an address post-order, email support@skrech.com immediately. Changes cannot be guaranteed once the package is with the carrier.
6. Lost, Damaged, or Delayed Shipments
Lost/Damaged: Report within 7 days of the estimated delivery date to support@skrech.com with your order number and any photos of damage. We’ll arrange a replacement or refund.
Delays: Weather, customs, or carrier volume may impact delivery. Check your tracking or contact us for assistance.
7. Returns & Exchanges
For our return policy and procedure, please visit our Returns & Refunds page or contact customer support.