We accepted returns for replacement or refund, please contact with us within 14 days after receiving the item. We will full refund the value of the products, but not including the returning shipping cost. Please message us before opening a return request as we can resolve most issues without a return or dispute.
DISCLAIMER
Bwake® Is Not Affiliated With Spy Optic And Any Other Brands In Any Aspects. Any Usage Of Spy Optic And Other Trademarks Is Only To Describe Those Products. Spy Optic, Inc. And Any Other Companys Are Not Associated With Our Shop And Does Not Endorse, Sponsor, Support Or Associate With Our Products.
Shipping
At Skrech.com, we’re committed to delivering your tech and electronics safely, swiftly, and affordably. Please review our shipping details below.
1. Order Processing
Handling Time: Orders are processed within 1–2 business days (Monday–Friday), excluding holidays.
Order Cutoff: Orders placed before 2:00 PM (UTC) will begin processing the same day; orders after will process the next business day.
2. Domestic Shipping (Within [Your Country])
Shipping Method
Delivery Estimate
Cost
Standard Shipping
5–7 business days
Flat rate: $5.99
Expedited Shipping
2–3 business days
Flat rate: $14.99
Overnight Shipping
1 business day
Calculated at checkout
Free Standard Shipping: On orders over $100.
3. International Shipping
Availability: We ship to most countries worldwide.
Delivery Estimate: 10–20 business days, depending on destination and customs.
Cost: Calculated at checkout based on weight, dimensions, and destination.
Customs & Duties: Import duties or taxes may apply; these are the recipient’s responsibility.
4. Shipment Tracking
Confirmation Email: Once shipped, you’ll receive an email with your tracking number and carrier link.
Track Online: Click the link or enter your tracking number on the carrier’s website.
Update Delay: It may take up to 24 hours for tracking information to appear.
5. Address Accuracy
Please double-check your shipping address at checkout. To correct an address post-order, email support@skrech.com immediately. Changes cannot be guaranteed once the package is with the carrier.
6. Lost, Damaged, or Delayed Shipments
Lost/Damaged: Report within 7 days of the estimated delivery date to support@skrech.com with your order number and any photos of damage. We’ll arrange a replacement or refund.
Delays: Weather, customs, or carrier volume may impact delivery. Check your tracking or contact us for assistance.
7. Returns & Exchanges
For our return policy and procedure, please visit our Returns & Refunds page or contact customer support.